Omnichannel Operations intern

Your mission

Operational Coordination and Support

Support for Boutique Order Form:

• Assist in the management of order forms for boutiques, ensuring accurate and timely order processing

Daily Operations support with boutiques on non-sellable stock material

Retail OS 360 Support:

• Provide support in the use and optimization of Retail OS systems, including troubleshooting and user guidance

System and process coordination

• Coordinate Key User testing sessions for different App implementations and updates, ensuring thorough testing and feedback collection

Administrative Support

Maintenance and Distribution of Boutique Opening Hours:

• Manage and communicate the operating hours for all retail locations, ensuring they are up-to-date and accurate

Management and Dissemination of Contact Lists:

• Maintain and update contact lists for various teams and departments, ensuring accurate communication channels

Calendar Management for Birthdays:

• Organize and maintain a calendar for birthdays, coordinating with the team to ensure timely celebrations

Global Calendar:

• Maintain and update the global calendar for the office on Operations activities

General Organizational Support

Provide versatile organizational support as needed, including assisting in various presentations and omnichannel projects like uniforms and the Operations Sharepoint

YOUR PROFILE:

• Currently enrolled in Bachelor or a Master’s degree in business, Hospitality or equivalent
• Able to provide an internship agreement (mandatory)
• Structured and organized
• Excellent computer skills in Microsoft Office with a strong focus on Excel
• Excellent collaborative & organization skills to handle multiple tasks simultaneously
• Fluent in English, French is a plus
• Team player with excellent communication skills
• A previous experience in Luxury Retail Industry is a plus