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Geneva area Durée déterminée 100 %

Clienteling Intern

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Your missions

  • You will coordinate CRM gifts, managing stock levels and overseeing shipments to boutiques, ensuring accuracy, timely deliver, and efficient management of resources.
  • You will create and deploy both online and offline clienteling campaigns, in collaboration with regional teams, measure their impact and provide recommendations for the future.
  • You will ensure the enrichment, growth, and integrity of the client database by managing action plans and identifying clients and prospects opportunities.
  • You will follow-up and analyze the results of the clienteling activations and the in-boutique experiences, with a strong focus on Return on Investment. You will be involved in updating client data analysis and insights to report to the Client Experience Team, management and boutiques.

your profile

  • Master’s degree in Business, Luxury or Computer Science and able to provide an internship agreement and available to start between May and July 1st, 2024.
  • Business fluent English and French skills are required, German is a plus.
  • Prior hands-on experience preferred in the luxury industry, with great attention to details and sensitivity to client needs & aspirations.
  • Strong analytical skills, experience with data management and familiarity with Salesforce, Looker, Power BI and HTML.
  • You have a good knowledge of Excel, PowerPoint and general affinity with systems.
  • Responsible and dependable with the ability to adapt quickly to new environments.
  • A proactive individual who is comfortable working autonomously, while also being a valuable team player working collaboratively with cross-functional departments.




Réf. Job Watch
JW52820942
Catégories de métiers
SAV / Service clients / CRM / Administration des ventes


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