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Sales Representative

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Job Watch vous propose cette opportunité.

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your missions

Sales

  • Welcome and serve all customers with a friendly attitude, offering a comprehensive and memorable experience
  • Develop familiarity with the product range, both past and present, to provide customers with detailed and accurate information
  • Maintain a thorough understanding of the features of watches and other brand products
  • Offer reliable information to customers regarding sales and customer service inquiries
  • Assist in the presentation of merchandise according to guidelines
  • Contribute to achieving monthly, quarterly, and annual sales targets
  • Provide exceptional customer service across all channels, including email, phone, and in-person interactions

Security

  • Assist in controlling stock shrinkage and losses through careful handling and attentive actions within the boutique
  • Adhere to administrative policies and procedures, particularly regarding cash handling
  • Maintain general awareness of product security and potential risks
  • Follow company procedures for opening and closing the store
  • Ensure proper handling of all deliveries

Cash Handling and Payment Operations

  • Manage all transactions responsibly and securely
  • Perform cashier duties, including payment processing and handling international currencies
  • Ensure accurate cash handling, credit card processing, and related tasks

Store Maintenance

  • Ensure the boutique always remains clean and presentable, including the sales floor and back office
  • Maintain awareness of health and safety standards
  • Ensure proper implementation of visual merchandising standards

Communication

  • Comply with company policies and regulations
  • Attend briefings as instructed by supervisors
  • Present yourself professionally to both customers and colleagues
  • Handle international clients with an understanding of their customs and culture

Product Knowledge

  • Regularly participate in training sessions
  • Take responsibility for proactively learning about new products and applying training effectively
  • Provide customers with thorough product knowledge

Your Profile

  • Vocational training in sales (CFC) with a few years of experience in luxury boutiques, ideally in watchmaking
  • Preferably from a watchmaking/jewelry background
  • Experience working with an international clientele
  • A passion for luxury retail or watches, with a natural enthusiasm for the products
  • Strong sales and negotiation skills
  • Business acumen and customer-oriented mindset
  • Ability to work both independently and as part of a team
  • Excellent interpersonal skills
  • Strong planning and organizational abilities
  • Flexible with working hours



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