International Retail Performance Senior Project Manager

your missions

Design tools to steer the performance of our global network

• Engage multiple internal stakeholders from the group Richemont and Cartier to design efficient tools to support boutique teams.
• Review and improve the reporting to help the performance monitoring and support the teams in making decisions.
• Support in the creation and maintenance of automated reporting dashboards 

Monitor international Retail performance 

• Support decision making by conducting sales performance analysis to identify business opportunities by network, boutique, product category and client segment.
• Follow key performance indicators to provide insights to the international commercial leadership team and local commercial directors to focus on key retail performance areas and associated action plans.
• Provide ad hoc analysis of boutiques and staff productivity. 

Develop and deploy Retail operations solutions

• Contribute to the coordination of continuous improvement our internal governance to unveil the most critical operations to improve. 
• Contribute to Retail operational standards and identify operational solutions to roll out across our entire network.
• Design appropriate communication and training materials to ensure the fast and smooth implementation of Retail excellence solutions.
• Identify local needs and specificities to support regions 

your profile

• You have 6-8 years’ experience in luxury, Industry or FMCG sectors
• You possess a client centered mindset
• You have a retail background and previous experience in a boutique or in a local office retail function
• You have project management skills with strong interpersonal skills to work transversally with departments, entities across retail and beyond
• You demonstrate the drive and flexibility to engage transversal teams (including expert teams) to meet deadlines and deliver results
• An experience in performance steering and process optimization is strongly recommended
• You are familiar with an agile methodology way of working and an experience in digital tool would be a plus
• You speak English fluently