Manufacture Visits Intern - 6 months internship

Vos missions

• Organize autonomously manufacture visits with Markets (internal notes, bookings in collaboration with other departments)
• Be an ambassador of la Grande Maison by conducting Manufacture visits to our clients
• Follow up of the agenda & and the day-to-day activity
• Develop local activities and experiences catalog for clients, VICs
• Manufacture visit list tracking - Weekly report
• Daily, Weekly, Monthly and quarterly report (experience & commercial):
• Daily reminder to each market to complete the feedback reports on time
• Daily analysis of market on quantitative and qualitative market feedback
• Preparation excel dashboard on Manufacture visit performance to be shared every week. Prepare quarterly report of Manufacture sales performance and follow up with marketing of each visit performance
• Collaboration with the CRM HQ department: to gather data and adjust Manufacture visit performance reporting 
• Ensure data quality from the market: Daily reminder to share the right information to prepare visit and for reporting their experience & performance 
• Contribute to improve Manufacture visit process 
• Provide daily support to market teams in terms of Client Experience at the manufacture  

 your Profile 

• You are looking for an internship as part of your studies (Master) and you have a first experience in hospitaly and project management. A first experience in the luxury industry, fine watchmaking and high jewellery knowledge is a plus.  
• You are fluency in English and French including excellent writing skills in both languages, and you are proficient in Word, Excel and PowerPoint. 
• You are known for your strong organization, communication skills and you are oriented problem solving, while being flexible and efficient.