After-Sales Services Commercial Excellence Project Manager

Your mission

• Reporting to the After-Sales Services Customer Service Senior Manager, you ensure consistent After-Sales Services pricing and contribute to the development of commercial communications. Within this scope, you act as the key liaison for ail Watch Business Unit policies.
• Création ond Benchmarking of After-Sales Offer
• In this rôle, you define and implement commercial policies aligned with market dynamics. You analyze pricing and service positioning, manage base price rules for spare parts and services, and ensure the profitability of repair and distribution activities.
• Working closely with Finance, you guarantee the consistency of global sales and margin flows and coordinate the deployment of worldwide pricing structures.
• You also oversee the annual update of pricing rules and contribute to the automation of price management processes.
• Management of AFSS Commercial Policies
• In collaboration with the Commercial, Legal, and After-Sales teams, you create and maintain commercial policies, ensuring cohérence across ail markets. You participate to the update the AFSS section of Bulgari’s website and develop communication tools to promote and explain the brand’s services enhancing transparency and customer acceptance rates.

Your profile

• You hold a Masters degree in Economies, Business, or a related field, and hâve gained initial professional expérience in Marketing, Business Development, or Finance.
• Fluent in English and French, you hâve had ideally a previous expérience in After-Sales Service sector with SAP.
• You have great skills in project management.
• Passionate about the Watch Industry, you are a collaborative, positive team player, with excellent relationship- building skills across departments and markets.
• You combine analytical skills with strategie thinking and rigor, thriving in dynamic and evolving contexts. 
• Autonomous and result-oriented, you know how to design and execute action plans effectively. Proactive and solution-driven, you take initiative and drive improvements with enthusiasm.