Learning Experience Project Coordinator

your missions

Orchestrate the Training Roadmap :

• Co-create, manage, and deploy training contents (e-learning modules, video editing…) and ensure a seamless translation across all languages
• Design captivating training presentations that ignite passion and inspire excellence.
• Manage the Digital learning platforms (LMS CornerStone, Watch Live)
• Organize and facilitate Training programs (MBD, HWM, Watchmaking Culture et Leadership) being the driving force behind the operational success of training roll-outs.
• Coordinate training requests (6S, Inside, Product training, Retail Webinars, Learn From Experts, HWM trainings, Remote Manufacture Visits, etc.)
• Manage Editorial, community management & engagement (WL news, challenges, etc.)
• Communication & promotion of the L&D initiatives (L&D Newsletter, Retail Newsletter, working with Internal Com.)
• Be in contact with the Richemont L&D community (Group, Europe, Swiss)
• Support other L&D missions (Speexx, Linkedin Learning, etc.)

 Track and monitor training initiatives :

• Manage the training activation plan, leveraging our internal corporate Learning Management System, WatchLive e-learning app, and other tracking tools.
• Orchestrate employee assignments and training tracking within the Learning Management System and WatchLive app.
• Monitor Key Performance Indicators (Bi-annual, Monthly, and other ad-hock demands etc.) and translate data into actionable insights.

 Curate unforgettable experiences :

• Assist in the operational organization of training meetings and seminars, including exclusive Manufacture visits.
• Manage all aspects of organization and hospitality, from seamless travel arrangements to unforgettable gifts.
• Collaborate with local partners, Manufacture artisans, Regional trainers, and sales staff.
• Organize regular remote visits from our Manufacture nestled in Le Sentier, Vallée de Joux, bringing the heart of our craft to the world.
• Engaging content that inspires and empowers our trainers.
• Manage internal communication, ensuring our trainers are always in the know.
• Provide unwavering support to our worldwide trainers, helping them achieve their full potential.

your profile

• You have initial experience in project management, training, product marketing, retail, or a client-related function within the luxury industry.
• You have a genuine passion for people development, client centricity, soft skills, and hospitality.
• You possess exceptional communication and organizational skills, intercultural agility, and a meticulous attention to detail.
• You are autonomous, full of energy, and resourceful, always ready to take on new challenges.
• You embody the Jaeger-LeCoultre values of inner fire, openness, care, and excellence.
• You are fluent in French and English, allowing you to connect with a global audience.
• You are proficient in the Microsoft Office Suite: PowerPoint, Excel, Teams