Workstation Administrator (m/w)

Job Description

• Implement, manage, and optimize Microsoft 365 solutions (including OneDrive and collaboration tools)
• Ensure security, compliance, and best practices across the Microsoft 365 environment
• Provide Level 3 support, troubleshooting complex workstation and application issues
• Administer and maintain SCCM, Intune, and oversee software packaging and deployment
• Manage endpoint analytics and monitoring tools (e.g., Nexthink) to ensure performance and user experience
• Collaborate with vendors and internal teams to resolve technical issues and deliver improvements
• Maintain accurate documentation for configurations, procedures, and user guides
• Stay current with Microsoft updates and industry trends, driving innovation in workplace technologies

Qualifications

• You have excellent knowledge of Microsoft 365, Windows 10/11 (including WVD/VDI), Intune, SCCM, Office 365, and Enterprise Mobility + Security (EMS).
• You bring strong expertise in Nexthink, Microsoft OneDrive, print servers, and user account management (access controls and permissions).
• You are skilled in scripting, with knowledge of PowerShell and other automation languages.
• You demonstrate strong problem-solving abilities, customer-oriented mindset, and effective troubleshooting skills.
• You collaborate effectively with business users, stakeholders, and technical teams, and communicate clearly in English and French.
• You are organized and detail-oriented, able to manage multiple projects in a fast-paced environment while maintaining accurate documentation.
• You have a continuous learning mindset, staying updated on new features and industry trends.
• You hold relevant certifications, such as MCSE, MCSA, and ITIL.