Internal Control Coordinator – Supply Chain & Customer Service

your missions

• Draft internal control descriptions, objectives, and methodologies in collaboration with business teams
• Execute ICS controls across subsidiaries, delivery markets, and repair centers
• Document results, evidence, and remediation needs using Group tools
• Monitor discrepancies and drive action plan follow-up with local managers
• Report control results and risk observations to the Group Internal Control team
• Coordinate ICS activities between Supply Chain, Customer Service, and headquarters
• Support operational teams by raising awareness on risk management and best practices
• Contribute to process optimization, procedure updates, and audit readiness

your profile

• Higher education degree in Supply Chain, Customer Service Operations, Audit, or Internal Control
• Minimum 5 years of experience in Supply Chain, Customer Service, or Internal Control (experience in luxury or industrial environments is a plus)
• Strong understanding of operational flows: planning, procurement, logistics, repair management, and distribution
• Excellent analytical skills, rigor, and attention to detail
• Strong writing and communication abilities
• Proficient with Excel and PowerPoint; experience with ServiceNow, M3, or PowerBI is an advantage
• Full professional proficiency in French and at least C1 level in English