Retail & E-Commerce Experience Intern

your missionS

Website Operations & Content

• Support the Content and Omnichannel Experience Project Manager in coordinating the editorial calendar, ensuring smooth customer journeys and Maison-aligned messaging.
• Collaborate with internal stakeholders (marketing, product, markets) to guarantee on-time content and activations delivery.
• Manage engraving requests and consolidate feedback from markets.
• Contribute to catalog maintenance (product updates, assortments, visibility) and support the launch of new products online.
• Monitor website performance and user experience, identifying improvement opportunities.

Retail Tools & Digital Operations

• Support the team in monitoring and improving retail digital tools
• Assist in building and maintaining regular reports
• Follow up on tickets and coordinate with IT and external partners to ensure timely resolution of issues.
• Participate in testing phases (UAT) for new features and tools enhancements.
• Contribute to the documentation of processes and best practices for retail digital tools

your profile

• You are currently pursuing a Master’s degree and are looking for a 6-month internship. You have a first experience in e-commerce or digital project management. Exposure to the luxury industry or fine watchmaking is a plus.
• You are fluent in English and French; another language is a strong advantage.
• You demonstrate excellent organizational skills and a high level of rigor, with the ability to manage multiple tasks simultaneously.