Retail Marketing Operations Specialist

your missions

• Coordinate and monitor Retail Marketing, Gifting and Visual Merchandising projects from planning to execution.
• Manage project timelines, milestones and deliverables to ensure on-time implementation.
• Maintain project tracking tools, dashboards and status reports, while proactively identifying and mitigating risks.
• Coordinate with Supply Chain, Logistics and external partners to ensure the timely production, distribution and delivery of retail assets.
• Monitor shipments, boutique installation schedules and deployment planning across markets.
• Act as a key liaison between Retail Marketing, Supply Chain, Logistics, Finance and regional teams to ensure smooth collaboration and alignment.
• Support the implementation of retail activations, visual merchandising rollouts and gifting initiatives while ensuring consistency with Brand standards.
• Prepare and maintain project documentation, guidelines, presentations and operational toolkits.
• Contribute to the development of new operational solutions, including digital platforms and sustainability initiatives such as second-life strategies for retail assets.
• Support budget follow-up, purchase orders, invoice management and administrative processes.
• Identify opportunities to improve processes, enhance efficiency and strengthen operational best practices.

your profile

• Minimum 5 years of experience in Retail Marketing, Project Management, Operations, Logistics or a similar environment.
• Strong project management and organizational skills, with the ability to manage multiple projects simultaneously.
• Solid understanding of logistics, supply chain and production processes.
• Advanced proficiency in Microsoft Excel, PowerPoint and project tracking tools.
• Structured, detail-oriented and proactive mindset.
• Strong coordination and stakeholder management skills with the ability to interact across functions and regions.
• Excellent communication skills and a collaborative approach.
• Fluent in French and English; additional languages are considered an asset.